BUSINESS MANAGER

Isle of Wight

Reporting to
Sales Manager

Responsible for
Sales Executives, jointly with Sales Managers

Main Purpose of Job
To facilitate vehicle sales and increase profitability.

To be responsible for sales of financial services and insurance products to all car purchasers and meet mutually agreed targets on all aspect of F&I penetration and IPRU whilst retaining full FCA compliance at all times.

Ensure that the Company fulfils its obligations as an ‘appointed representative’ of Automotive Compliance Limited (“ACL”). ACL is regulated by the FCA to act as Principal for a network of motor dealer Appointed Representatives (such as the Company) who act as Credit Brokers for introduction to finance providers acting on behalf of the lender.
To make and effectively deliver sales presentations of relevant F & I products to all customers.

To convert customers who did not intend to finance through the dealership.

To implement and maintain the Group F&I strategy.

To measure and manage the Sales Executives on effective financial qualification and referral skills in order to ensure maximum performance.

To review daily diaries with Sales Executives to ensure [actions are completed on time and appropriate contact is maintained with customers].

To ensure ongoing re solicitation and customer contact is maintained to achieve repeat business at the end of the agreement.

To manage and control all finance payments given to the customer.

To accurately complete all relevant documentation within the required legal standards of the dealership and our preferred product providers.

Complete accurate records of car sales and F&I performance including receipt of all payments due.

To manage jointly with the Sales Manager the vehicle debtors list, acting on any monies due but not paid.

To be aware of competitor activity with particular regard to Bank Building Society and internet products and to consistently revise and update relevant competitor data and information.

To maintain dealership records on proposal, order and delivery in line with company directives.

To take responsibility for ensuring that all finance documentation is correctly signed and if necessary witnessed before the delivery of a vehicle. To ensure that the finance documents are then processed correctly and prompt payment is received from the relevant Finance Company. Where possible, the finance paperwork should be signed and completed two days before the delivery date.

To ensure that all used car warranties and associated products are administered promptly and that customers are given a warranty booklet at the point of delivery.

Relationships
To maintain relationships with following in order to facilitate the achievement of business plans: Dealer Principal/General Managers, Sales Managers, Sales Executives, Sales Administration, Company Accountant, Marketing Manager.
To maintain and develop relationships with prime Finance, Warranty and associated companies.

Please email CV to neil.doble@esplanade.co.uk
Closing date 16th June 2017